Leasing Agent – Luxury Apartment Community

Location: Saint Petersburg, Florida

Position Overview:

A professionally managed luxury residential community in beautiful Saint Petersburg, FL is seeking a successful Leasing Agent to join the team. This individual will play a key role in driving occupancy, delivering exceptional resident experience, and showcasing the unique lifestyle our community offers. The ideal candidate is a strong communicator, relationship builder, and sales professional with a passion for customer service and hospitality.

Key Responsibilities:

·       Conduct property tours for prospective residents and effectively present community features, amenities, and available apartment homes.

·       Manage the leasing process from initial inquiry through lease execution and move-in coordination.

·        Respond promptly to phone, email, internet, and walk-in inquiries.

·        Follow up with prospective residents to maximize leasing conversions and occupancy goals.

·        Maintain accurate prospect, resident, and leasing activity records within the property management system.

·       Prepare lease agreements and ensure all required documentation is completed accurately.

·        Coordinate and participate in resident retention initiatives, community events, and renewal programs.

·       Build and maintain positive relationships with current and prospective residents.

·       Assist with move-in and move-out procedures, ensuring a seamless resident experience.

·       Conduct market surveys and maintain awareness of local market trends and competing properties.

·       Collaborate closely with maintenance and property management teams to ensure resident satisfaction.

·       Maintain a professional appearance of the leasing office, model units, and community common areas.

·        Support marketing initiatives, social media efforts, and community outreach programs to generate qualified leads.

Required Qualifications:

·       1–3 years of leasing, sales, hospitality, customer service, or multifamily housing experience preferred

·        Proven ability to meet or exceed sales and leasing goals.

·        Strong interpersonal, communication, and relationship-building skills.

·       Excellent customer service and problem-solving abilities.

·       Proficiency with property management software (Yardi, Entrata, RealPage, OneSite, or similar platforms preferred).

·       Strong organizational skills and attention to detail.

·        Ability to multitask and thrive in a fast-paced environment.

·       Professional demeanor and presentation consistent with a luxury brand.

·       High school diploma or equivalent required; associate or bachelor’s degree preferred.

·       Valid driver's license and reliable transportation.

Preferred Experience:

• Luxury apartment, Class A multifamily, hospitality, hotel, retail sales, or customer-facing experience.

• Experience with lease renewals, resident retention, and occupancy management.

• Knowledge of Fair Housing regulations and leasing compliance requirements.

Additional Details:

·       Compensation based on experience, plus leasing commissions.

·       Additional earning potential through resident retention incentives

• Full-time stable position with long-term opportunity.

• Competitive compensation based on experience.

• Benefits package available, including PTO, insurance, and 401(k) eligibility

We are looking for a professional leasing agent who takes pride in their work and communicates professionally with residents.