Company Overview:

Well-established and growing dietary supplement, nutrition and beauty product company.

Position Overview:

In this multi-faceted role, the AR & Collections Specialist will monitor customer credit limits, assist in monitoring and managing the balances of aging accounts receivable, collaborate with the accounts receivable team to coordinate efforts on collecting overdue balances, and oversee incoming mail. In this role, the specialist will engage with customers by phone and written communication to resolve outstanding invoices and overdue balances.

Key Responsibilities:

• Ensure that the Accounts Receivable records are kept up to date and accurate.

• Helping to monitor and manage the balances of aging accounts receivable.

• Collaborate with the accounts receivable team to coordinate efforts on collecting overdue balances.

• Assisting in monitoring customer credit limits and the receipt of invoices.

• Assist customers in taking payments and applying customer payments within the ERP system.

• Ensure that payments are reconciled and assist in resolving discrepancies on customer accounts.

• Carry out any additional tasks as necessary or assigned to support collection efforts.

Skills & Qualifications:

• Minimum of 2 years’ experience in collections or accounts receivable is required.

• Proficiency in MS Office Suite.

• Advanced Excel skills, including Pivot Tables, VLOOKUP, and XLOOKUP.

• Ability to quickly learn and adapt to new accounting software.

• Must possess strong organizational skills with keen attention to detail in data entry.

• Solid analytical problem-solving skills.

• Capable of maintaining confidential and accurate records.

• Effective time management skills.

• Excellent written and verbal communication skills, with a strong emphasis on phone communication.

• Able to balance maintaining positive client conversations and relationships with internal teams and customers while enforcing the importance of timely collections.

• Experience in cash applications is a plus.

• High attention to detail and accuracy in data entry.

• Experience with MS Dynamics is a plus.

Additional Details:

• Full Time with Competitive Pay

• Health Benefits Package

• 401K

• Casual company environment, with a work hard/play hard culture