Account Manager

Company Overview:

Contract Manufacturer of vitamins and supplements

Position Overview:

In this role, we are looking for a Account / Project Manager with a proven track record of success with managing multiple projects, relationship-building, and strong communication skills.  This role will coordinate with the R&D, Production Planning, Business Development & Procurement teams. This role will maintain existing accounts along with onboarding new accounts.

Project / Account Manager Objectives & Responsibilities:

·       Develop project plans to meet customer goals and objectives.

·       Build relationships with customers to ensure brand and project success. 

·       Ensure all components of Client BOMs are tracked to support on-time milestones.

·       Coordinate and facilitate regular customer meetings providing regular updates.

·       Respond in a timely manner to inquiries, addressing any customer questions or concerns.

·       Monitor R&D, Estimating and Production performance, alerting team with any delivery risks.

·       Communicate and manage project risks.

·       Motivate teams through all phases of a successful project.

Project / Account Manager Skills & Qualifications:

·       Bachelor’s degree / or equivalent experience.

·       PMP Certification or License

·       Minimum 3 years’ experience successfully leading complex projects as a PMP, Account Manager, or Customer Service Manager.

·       Experience in cGMP manufacturing environment, such as Pharmaceutical, Nutraceutical, Cosmetics, or Food is a plus.

·       Strong Computer Skills (MS Office – Excel, Word, Outlook)

·       Familiarity with CRMs / ERPs – NetSuite experience preferred.

·       Experience with Asana, MS Project, Workday, or Monday.com a plus

·       Strong Organizational Skills and time management skills.

·       Detail Oriented

·       Strong written and verbal communications skills.

Additional Details:

·       Full Time with Competitive Compensation

·       Onsite Position

·       Health Benefits Package

·       PTO

·       Company headquartered in Central Florida